any other questions?
we do not sell, accept, or otherwise deal with fakes or factory variants. buy with confidence as all shoes offered for sale are thoroughly inspected by our knowledgeable staff for condition and authenticity.
all shoes are being sold on 80/20 consignment, meaning individual sellers bring shoes to us and receive 80% of the sale price via bank check (or, for international consignees only, wire transfer) within 2 business days of sale. we handle everything else, so no more hassles with setting up auctions, taking photographs, chasing late or deadbeat buyers, dealing with fraudulent payments, or boxing and shipping shoes.
click here for more information about the consignment process.
given that all shoes are being sold on consignment, all sales are final. no refunds, no exchanges. if you are concerned about sizing for a particular style of shoe, please feel free to email us before your purchase.
because all shoes are being sold on consignment, we cannot accept trades.
individual sellers work with our staff to set the sale prices for their own sneakers. prices will vary depending on rarity, condition, size availability, and on how quickly the seller wishes to sell.
some items are only available for purchase in-store and are only listed on our website as a courtesy.
because of the difficulty in accurately representing certain conditions -- generally a result of age -- on the website or even via email, for these items we require in-person inspection before purchase. examples include (but are not limited to) yellowing, bleeding, cracking, creasing, cloudy or soft air bags, dirt, fading, rips, scuffs, and stains plus missing items such as retro cards or lace locks.
all items available for purchase online are in mint or excellent condition, with absolutely minimal or no yellowing.
older shoes (for example, 1995 or older) may not be suitable for wear and may deteriorate quickly with actual usage (for example, the upper and midsole may separate). we will carefully note the condition of all of our inventory but cannot assume any responsibility in the case of older, vintage shoes.
all inventory available for purchase online is listed on our website.
| destination |
sales tax |
| FCNY |
FCLA |
| new york state |
8.875% |
8.875% |
| california |
9.75% |
9.75% |
| any other u.s. state |
no tax |
no tax |
| all other countries |
no tax |
no tax |
|
| · | effective january 1, 2009, all orders shipped to california and new york will be charged respective sales tax rates |
| destination |
shipping charge per pair |
shipping
method |
delivery time |
| first |
second |
third |
fourth |
additional |
| continental united states |
$16 |
free |
free |
$10 |
$6 |
UPS / fedex ground
USPS |
2-5 business days |
| alaska / hawaii |
$23 |
$7 |
$5 |
$5 |
$5 |
UPS / fedex ground
usps |
2-5 business days |
| canada |
$23 ** |
$13 |
$7 |
$7 |
$7 |
UPS standard / fedex |
2-7 business days
not including time spent in customs |
| europe |
$45 ** |
$15 |
$9 |
$9 |
$9 |
UPS / fedex |
3-5 business days
not including time spent in customs |
australia / new zealand
pacific islands |
$52 ** |
$15 |
$9 |
$9 |
$9 |
UPS / fedex |
3-5 business days
not including time spent in customs |
| all other countries |
$45 ** |
$15 |
$9 |
$9 |
$9 |
UPS / fedex |
3-5 business days
not including time spent in customs |
|
| ** | a UPS extended area surcharge of $20 may apply for delivery addresses outside the normal service area
all orders subject to the UPS extended area surcharge will be held for customer approval
and your credit card will not be charged until explicit approval is given |
|
| · | additional fees apply for larger sizes (15+) or shoes with special or oversized packaging |
| · | delivery times do not include saturdays, sundays, and public holidays and are subject to payment verification |
| · | orders with incorrect billing information or requiring additional verification will be delayed |
| · | a tracking number will be provided via email for every order upon shipment |
| · | shipments go out monday through friday, not including public holidays |
| · | for international orders, the customer is responsible for any and all duties or customs incurred |
| · | all orders are insured for the full purchase amount |
| · | an adult signature will be required for delivery |
| · | in the case of returned shipments, the customer is responsible for any and all additional shipping fees incurred |
| · | all orders are shipped double boxed to protect both the shoes and the shoeboxes |
| · | we do not accept prepaid gift cards |
| · | your credit card will not be charged until your items are shipped |
| · | we only ship to credit card billing addresses |
we accept most major credit cards (visa, mastercard, discover, and american express). all payment information is transferred from your computer to our servers using a secure, encrypted protocol (https).
as part of our ongoing efforts to combat credit card fraud, we may require additional identification verification for international and/or large orders.
we do not accept prepaid gift cards, personal checks, or money orders.
we only ship to credit card billing addresses (in other words, where your statement is sent).
have a question that you still don’t know the answer for? click here to ask us via email.
